Day 1 Arrival
— · May 5, 1998
Groups from the four nationalities arrive at the remote Sultan Palace Hotel. They are told they won a free promotional trip but are unaware they are in a human behavioural experiment. They meet Canam, the only staff member, and encounter their first unusual hotel scenarios.
Day 2 Testing the Waters
— · May 12, 1998
The guests settle in and encounter the first wave of unusual events, such as chaotic hotel service and strange local excursions, allowing the experimenters to observe initial communication and problem-solving styles.
Day 3 Rising Tensions
— · May 19, 1998
Hidden cameras document how the nationalities respond as the hotel experience starts to unravel. Two undercover actors in each group begin to exhibit bizarre behavior designed to act as a catalyst for holiday stress.
Day 4 Cultural Clashes
— · May 26, 1998
The stress of a "disastrous" holiday escalates, clearly highlighting differing approaches to complaint management, rule adherence, and conflict resolution among the guests.
Day 5 The Ultimatum
— · June 2, 1998
The experimenters introduce new covert scenarios to push the vacationers to their limits, highlighting the exact moments where stereotypes about politeness, assertiveness, or volume come into play.
Day 6 Conclusion
— · June 9, 1998
The groups reach the end of their trips. The experiment concludes, providing a summary of how each of the four nationalities handled the bizarre and challenging week.